the pump

we've removed glass droppers from our bottles, to limit waste and decrease the environmental impact. however, we realize that some customers prefer to pump. so, we're offering optional pumps for use with several of our products. 

available for use with:

• jasmine serum (1 oz/30 ml)
• bakuchiol & pomegranate facial oil (1 oz/30 ml)
• blue lotus body oil (2 oz/60 ml)
• rice & pomegranate facial cleansing oil (2 oz/60 ml)
• oatmeal cleansing milk (4 oz/120 ml) 
• rice & hinoki facial cleanser (4 oz/120 ml)
• sake & sandalwood facial lotion (2oz/60 ml)

to use, remove orifice reducers (if present) by lifting gently from bottle necks and replace with pump.

for more beauty, see how to layer.

shipping:

we attempt to ship all orders within 1 business day. you will be emailed a tracking number once your order has shipped. once your order has shipped, we are unable to process a cancellation.

international shipping:

international shipping is available through DHL Global Express, which allows you to track the package from our facility to your door. please note that you may have to pay customs charges prior to delivery. shipping and customs charges are not refundable.

although our products are registered within the United Kingdom and European Union, we are unable to ship to Italy, Indonesia, Mexico, Peru, Spain, Turkey, and certain other countries which restrict the import of cosmetics.

return policy: 

we strive to ensure your satisfaction, but if for any reason you wish to return a product, please contact us by email at hello@anokhaskincare.com within 30 days of purchase. products must be less than 20% consumed. we will provide you with a shipping label for return of the item. please include the packing slip and the reason for return. we regret that we are unable to refund shipping charges or customs fees. the cost of return shipping will be deducted from your refund.